Privacy Policy
Last updated: November 2025
Officer Ready (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and app.
1. Information We Collect
We collect personal information that you provide when you create an account or use the Officer Ready platform.
This includes:
- Name and email address (for registration and login)
- Password (securely stored using encryption)
- Training and performance data, including:
- Practice transcripts and test scores
- Essay submissions and feedback
- Forum posts, comments, and likes
- Notes and progress tracking data
We do not collect or store credit card details. All payments are processed securely by Stripe.
2. How We Use Your Information
We use your data to provide and improve the Officer Ready service. Specifically, we use it to:
- Provide access to your personalised dashboard and training tools
- Track your progress and display performance results
- Store your essays, transcripts, and scores for your own review
- Enable community discussions within the forum
- Manage subscriptions and payments through Stripe
We do not sell, rent, or share your data with third parties.
3. Legal Basis for Processing
Our legal bases for processing your personal data under the UK GDPR are:
- Performance of a contract – to provide your account and training features.
- Legitimate interests – to improve our platform and user experience.
- Compliance with legal obligations – for record-keeping and tax purposes.
4. Data Storage & Security
Your data is securely stored through Supabase and Stripe, both of which use modern encryption and security standards. We take all reasonable steps to protect your information from unauthorised access, alteration, or disclosure.
Some data may be processed or stored outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR.
5. Data Retention
We retain personal data only as long as your account is active or as needed to comply with legal or accounting obligations. You may request deletion of your account and associated data at any time.
6. Cookies
Officer Ready uses limited cookies and browser storage to:
- Keep you logged in between sessions
- Remember basic preferences
- Collect anonymous usage data to improve the platform
We set analytics cookies through our analytics provider, PostHog, only after you explicitly opt in through the on-screen consent banner. You can change your choice at any time via the “Cookie Settings” control shown on every page. These cookies collect anonymised usage statistics (page views, feature usage) to help us understand how Officer Ready is used. We do not capture keystrokes, screen recordings, or session replays.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing
- Request permanent account deletion
To exercise these rights, please contact us at tom@officerreadyapp.com.
8. Limitation of Liability
Officer Ready is not responsible for loss or disclosure of data resulting from factors beyond our reasonable control, including unauthorised access to your device or network.
9. Legal Compliance
Officer Ready complies with the UK GDPR and the Data Protection Act 2018. We only process your data when necessary to deliver our service or to comply with legal requirements.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
tom@officerreadyapp.com